Privacy Policy | ARFAI

 At Arfai, we are committed to the protection of our visitors’ data, ensuring transparency, security, and privacy in the way we collect, retain and use these data.  

This Privacy Policy clarifies the practices involved in the processing of personal users’ information, being applied to all users visiting www.arfaiceramics.com.        

Arfai reserves the right to change this policy, whenever necessary, by providing the most up-to-date version of this policy. By browsing our site, you agree to abide by the provisions, allowing us to process your personal data specifically for the purposes identified below. If consent is legally required for the processing of personal data, the user has the right to withdraw his/her consent at any time, although that right does not jeopardize the lawfulness of the processing carried out before on the basis of the consent previously given; or the subsequent processing of the data, based on another legal basis, such as compliance with the contract or legal obligation to which the company is subject. To revoke your consent, contact us using contact details mentioned at the bottom of the page.

Who are we?

Your data will be processed by Arfai Ceramics Lda, European VAT Number PT503 555 681, with address in Rua do Depósito de Água 2460-619 Aljubarrota, Alcobaça – Portugal, phone number +351 262 505 290 – Call to Portuguese fixed network

Which data does Arfai collect?

At Arfai we are concerned in limiting the data collected to the minimum necessary and proportionally to the aims of use (see below). For this, Arfai only collects contact details and generic identification information, namely email, and optionally for the user, first name, last name, and country.

These data are only collected in case you contact us using the contact form, or in case you subscribe our Mailing List.

For what Arfai uses these data for?

The collected data are confidentially processed, being exclusively used by Arfai: we do not communicate, transfer or sell your data to any external entity.

Data processing is made in accordance with Arfai marketing policy. When you fill our contact form, we will use and retain the information filled for website analysis purposes; By subscribing our Mailing List, collected data will be integrated in a segmented database, used to boost Arfai’s marketing and advertising campaigns, namely email marketing campaigns using MailChimp platform – always upon explicit confirmation from the user.

We also collect navigation data, through cookies – read more below.

What about Arfai Policy of Cookies?

Arfai uses cookies only for statistical analysis on the website performance. These cookies allow us to know in a collective and anonymous manner how users navigate in our website. With this information, we can continuously optimize the website and, by doing so, to offer you a better navigation experience.

You may block cookies in your browser settings. More info on cookies at www.allaboutcookies.org

For how long are the data retained?

Data collected for statistical purposes are kept for 26 months. All the others are kept for the time period while they are needed unless you tell us the opposite – at any time, you can edit your subscription, introducing your email in the subscription box, located in the website footer, or by contacting us directly.  

Applicable Law and GDPR

Data processing is done in accordance to the current legislation, namely in accordance to the EU General Data Protection Regulation. For this reason, we do foresee tools and mechanisms for you to exercise any of the rights foreseen in the Regulation – contact us to email below.

How can I exercise my rights?

At any time, as long as we own or process your data, you may, free of charge, exercise your rights, provided for in the aforementioned Regulation, namely access, rectification, oblivion and opposition rights, as well as to act in case of violation of privacy. Contact us:

Email: marketing@arfaiceramics.com

Address: Rua do Depósito de Água, 2460-619 Aljubarrota – Alcobaça

Without prejudice to the remedy available to the National Supervisory Authority, namely:

National Commission for Data Protection (CNPD)

Rua de São Bento, no. 148, 3rd, 1200-821 Lisbon,

Tel: 351 213928400, Fax: +351 213976832,

E-mail: geral@cnpd.pt

www.cnpd.pt